Citrus Hotel Cheltenham by Compass Hospitality

Arrived at the Citrus to find a rather austere looking building which you don't expect in Cheltenham ( I happen to like brutalist architecture!). As I checked in I was informed that parking was available, this was great as the hotel is very central. We arrived but were allowed to check in as the room was ready. Inside the hoteli it was bright and cheery with funky decor. The room was very spacious and clean with a huge bathroom with a wet room. Continental breakfast was served in the bright restaurant. There was a helpful lady in attendance. We enjoyed staying here and would stay again.

First Impressions of this hotel wasn't great pulled up in the car to be met with a characterless building. Popped inside to be met with a friendly smiling receptionist who informed me I could park in the undercroft car park , great as this is very central. Was told my room number and approached down a boring corridor so my expectations weren't high. When I entered the room WOW! I had an executive suite and it delivered everything I needed . Think Miami1980. Huge room with big bath and shower. Nice tea coffee area. Big comfy bed and a sitting room. I had a inexpensive continental breakfast in the morning and th receptionist from the night before was there again helping everyone out . Nothing to much trouble for her. I really enjoyed staying here.

The check in was quick and easy. The lift was useful and the room were spacious and tastefully decorated with good amenities. Interactions with staff were pleasant, I was informed about breakfast options and left luggage. When I had an issue with the lock on my door the night manager was quick to respond and even faster at solving the problem!

The hotel was good for a reasonable price. There is a small breakfast room for a continental breakfast (croissants, toast, juice, yoghurts etc) and a small bar in the small lounge area where you can purchase drinks. We were able to take our dog which is a bonus and there is covered parking (£10 a day) in a central part of Cheltenham. There is also tea and coffee making trays in the room which is always well received plus good TV.

Perfectly situated in the heart of Cheltenham town centre with its shopping centre,decent eateries and bars, there is some underground parking which was helpful. Malc the manager and his team were very pleasant and helpful throughout ,thank you. The room was comfortable and clean with a good size bed,flat screen tv and tea making facilities. I would definitely stay here again.